I had an accident with my car. Parts are taking well over a month to get. GM has been less than helpful in obtaining the parts to fix my G8.
So far they have refused to put any special priority on getting parts available on the shelf to fix the car (I know some warranty parts are the same issue), and unlike many other manufacturers they are unwilling to help in any way with rental costs or replacement as a good will gesture.
I have been in the collision repair business for over 15 years, and have seen companies such as Jeep(chrysler), toyota, and nissan go as far as paying for rentals and even some car payments in extreme cases. I have seen other companies go above and beyond to locate needed parts and get them shipped to repair facilities to get their customers on the road.
Just one more step in the wrong direction as this company/branch of gm crumbles. I have been a die hard GM guy since my early teens. And seeing what other manufacturers do for their customers make this whole thing sickening.
Careful with your cars, cause you might not see them back on the road for some time if you need parts.


So far they have refused to put any special priority on getting parts available on the shelf to fix the car (I know some warranty parts are the same issue), and unlike many other manufacturers they are unwilling to help in any way with rental costs or replacement as a good will gesture.
I have been in the collision repair business for over 15 years, and have seen companies such as Jeep(chrysler), toyota, and nissan go as far as paying for rentals and even some car payments in extreme cases. I have seen other companies go above and beyond to locate needed parts and get them shipped to repair facilities to get their customers on the road.
Just one more step in the wrong direction as this company/branch of gm crumbles. I have been a die hard GM guy since my early teens. And seeing what other manufacturers do for their customers make this whole thing sickening.
Careful with your cars, cause you might not see them back on the road for some time if you need parts.